| Over the past several years, I (Dr. McGibbon) have taken hundreds of graduate students enrolled in the National Defense University (NDU) Information College (iCollege) Advanced Management Program (AMP) to various cities such as New York City, Boston, San Francisco, Dallas, Seattle, and Las Vegas for a one-week field study. During these field studies, students visit with CIOs from private industry and government organizations ranging from nationally known CIOs from Microsoft, Google, and Lockheed Martin to local CIOs from the city mayor’s administration, police departments, and hospitals. Regardless of the CIO visited, there is a resounding theme CIOs have told them: “Before taking this job, I wish I took more courses in leadership, process improvement, culture, and human behavior because these subjects are what CIOs deal with on a daily basis.” |
